Non-Discrimination Statement

Equal Access to Healthcare Services

Our Commitment to Equal Access

Finesse Plastic Surgery complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

We Provide

  • Free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages

If you need these services, contact (714) 978-2445.

If You Believe We Have Failed to Provide These Services or Discriminated in Another Way

You can file a grievance with our Civil Rights Coordinator:

  • Civil Rights Coordinator
  • Finesse Plastic Surgery
  • 230 S Main Street, Suite 210
  • Orange, CA 92868
  • Phone: (714) 978-2445
  • Email: krystle.cummins@finesseps.com

You can file a grievance in person or by mail, email, or phone. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.

Filing a Complaint with the Federal Government

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at:

  • Online: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
  • By Mail: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201
  • By Phone: 1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

California State Law

In addition to federal protections, California law (California Government Code Section 11135) prohibits discrimination on additional bases, including:

  • Race, color, or national origin
  • Religion, creed
  • Age (40 and over)
  • Sex (including gender, gender identity, gender expression, pregnancy, childbirth, or related medical conditions)
  • Sexual orientation
  • Marital status
  • Disability (mental and physical, including HIV/AIDS, cancer, and genetic characteristics)
  • Medical condition
  • Genetic information
  • Ancestry
  • Military or veteran status

We are committed to providing equal access to our services regardless of any of these protected characteristics.

Reasonable Accommodations

We are committed to making reasonable accommodations to ensure equal access to our services for individuals with disabilities. This may include:

  • Accessible facilities and examination rooms
  • Alternative formats for written materials
  • Assistance with forms and paperwork
  • Sign language interpreters or other communication aids
  • Flexible scheduling to accommodate disability-related needs

Please contact us in advance if you require accommodations so we can make appropriate arrangements.

Language Assistance Services

ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you.

Call: (714) 978-2445

Spanish (Español): Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.

Chinese (中文): 如果您使用繁體中文,您可以免費獲得語言援助服務。

Vietnamese (Tiếng Việt): Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.

Korean (한국어): 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.

Tagalog: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.

Russian (Русский): Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.

Armenian (Հայերեն): Եթե խոսում եք հայերեն, ապա ձեզ անվճար կարող են տրամադրվել լեզվական աջակցության ծառայություններ:

Persian (فارسی): اگر به زبان فارسی صحبت می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد.

Japanese (日本語): 日本語を話される場合、無料の言語支援をご利用いただけます。

Arabic (العربية): إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.

Contact Information

U.S. Department of Health & Human Services Office for Civil Rights

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

Phone: 1-800-368-1019

TTY: 1-800-537-7697

Email: OCRComplaint@hhs.gov

Website: https://www.hhs.gov/ocr

Exclusively focused. Exceptionally refined.